Bi-Lingual Spanish-Front Desk Receptionist (Patient Services Assoc) East Orlando
Company: Pediatrix
Location: Orlando
Posted on: April 16, 2024
Job Description:
Requisition ID: 2023-42119Location: US-FL-OrlandoPosition Type:
Full TimeHR Rep / Recruiter: Schalekia BrownContact:
ResponsibilitiesThe Patient Service Associate is responsible to
ensure smooth clinic, patient and billing flow by greeting and
directing patients to their various appointments, preparing the
daily clinic schedule and updating the physicians' schedules,
maintaining patient files and records, interfacing with the
different corporate departments and by receiving and directly
patient questions to appropriate people. Works as a team member to
facilitate patient care and optimize the revenue.
- Handle high volume incoming calls.
- Review the charts and insurance referrals/authorizations and
taking appropriate action to assure proper maximal
reimbursement.
- To assist the physicians and/or administrators in all business
and patient care responsibilities.
- Coordinates office communication flow.
- Communicates effectively and courteously with and demonstrates
a caring attitude toward patients and their families.
- Greet, direct and assist large numbers of visitors and refers
visitors to various areas.
- Ensure all patient demographic and insurance information.
- Answer telephones using correct telephone etiquette at all
times, recording legible and complete messages, handling questions,
transferring incoming calls appropriately, contacting physicians,
insurance companies, hospitals, diagnostic facilities, billing
departments, etc... as necessary.
- Review patient intake information to verify insurance
coverage.
- Verify patient insurance information, call for insurance
authorization, patient address, telephone, etc.
- Responsible for scheduling new and follow up appointments
including patient testing.
- Acts in a non-directive, non-judgmental manner, recognizing an
individual's religious, ethical and moral opinions and
beliefs.
- Brings new ideas, positive attitude and lots of energy.
- Responsible for maintaining and recording patient
schedule.
- Identify and collect co-pays, deductibles and other
payments.
- Reconcile patient payments on a daily basis received to cash
box and receipt journal.
- Prepare billing sheets.
- Review all billings sheets to ensure they contain necessary
information needed to create a claim such as physician name and
number, patient name and number, insurance code, referring
physician and code, etc
- Direct billing inquiries to appropriate Regional Office.
- Ensure the clinical staff submits all outpatient billing sheets
daily.
- Maintains patient confidentiality.Qualifications
- High School diploma or equivalent required.
- Three years recent experience in a related position in a
medical office experience preferred.
- Ability to prioritize jobs duties and meet deadlines.
- Ability to effectively work on many tasks at one time.
- Have superior customer service and verbal and written
communication skills.
- Strong computer knowledge; experience preferred.
- Knowledge of common safety hazards and precautions to establish
a safe work environment.
- Knowledge of medical terminology, obstetrical and/or perinatal
coding, office billing forms, insurance and government payer
regulations and other third party billing requirements
preferred.
- Must be able to work cooperatively in a team environment.
- Ability to handle stressful situations.
- Excellent organizational, time management, and attention to
detail capabilities.
- Must be able to travel to satellite office during the week.
Mileage is reimbursable.Benefits and CompensationBenefits for Full
Time employee and qualified dependents:
- Health Insurance including prescription drugs
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short- and Long-Term disability options
- Employee stock purchase program - 15% discount*
- 401k with company match**
- Long Term Care (LTC)
- Pre-tax Health Savings Account (HSA)
- Pre-tax Flexible Spending Accounts (FSA)
- Aflac Hospital, Critical Illness and Accident plans
- Identity Protection
- Employee Assistance Program (EAP) *Part Time Regular employee
classifications also receive this benefit** Available to part-time
regular and part-time casual employees age 21 and overAbout Us
Pediatrix Medical Group, Inc. (Pediatrix) is the nation's leading
provider of physician services. Pediatrix-affiliated clinicians are
committed to providing coordinated, compassionate and clinically
excellent services to women, babies and children across the
continuum of care, both in hospital settings and office-based
practices. Specialties include obstetrics, maternal-fetal medicine
and neonatology complemented by more than 20 pediatric
subspecialties, as well as pediatric primary and urgent care
clinics. The group's high-quality, evidence-based care is bolstered
by significant investments in research, education,
quality-improvement and safety initiatives. The physician-led
company was founded in 1979 as a single neonatology practice and
today provides its highly specialized and often critical care
services through more than 5,000 affiliated physicians and other
clinicians in 37 states. Please Note: Fraudulent job postings/job
scams are becoming increasingly common. All genuine Pediatrix job
postings can be found through the Pediatrix Careers site: Pediatrix
is an Equal Opportunity Employer All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or veteran status.#NCL#CLPlease see job
descriptionPI238600366
Keywords: Pediatrix, Pine Hills , Bi-Lingual Spanish-Front Desk Receptionist (Patient Services Assoc) East Orlando, Administration, Clerical , Orlando, Florida
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