CLINICAL INFORMATICS DOCUMENTATION SYSTEMS REP - FULL TIME
Company: WATSON CLINIC
Location: Lakeland
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Description: Essential Functions
Trains dragon providers on DMO. Troubleshoots, responds to and
resolves issues related to documentation via Dragon devices. This
will include site visits to multiple facilities, providing system
support to physicians. Monitors Open Encounters, In Basket Results
and delinquent documentation (including home health). Updates
appropriate delinquent spreadsheets and sends to providers In
Basket where appropriate. Assists with deceasing and duplicate
patient merge process. Creates dismissal letters at provider
request and performs certified mail process through to completion.
Creates clinic wide dismissal letters per request of Risk
Management. Completes certified mail process for any provider
generated letters. Acts upon Request for Amendment to patient
records and forwards appropriately to the Office of Compliance.
Monitors dermpath folder and updates as needed. Monitors 7-day
release work queue on daily basis. Assists analyst with weekly EKG
reports as well as runs daily EKG reports, routing to appropriate
providers and following through to see that they are completed in a
timely fashion. Responsible for the testing and implementation plan
for all upgrades related to Dragon and the EHR. Assists with the
upgrade testing for those systems interfaced with the EHR. Provide
support to Clinical Informatics Director/Assistant Director and
Lead on special projects at request. Requirements: Required
Education and Experience: High school graduate or equivalent
required. Minimum three years medical terminology experience.
Preferred Education and Experience: Prefer Epic/Athena (IDX)
experience. Proficient in MS Word, Excel and related applications.
Understand different Dragon user documentation styles with ability
to train users and troubleshoot issues. Additional Eligibility
Qualifications: Excellent verbal and written communication skills.
Proficient medical terminology in multiple specialties. Must be
able to work independently with minimum supervision, with the
ability to exercise judgement and discretion.
Keywords: WATSON CLINIC, Pine Hills , CLINICAL INFORMATICS DOCUMENTATION SYSTEMS REP - FULL TIME, Healthcare , Lakeland, Florida
