Inside Account Specialist- Reactivation SLED
Company: Staples, Inc.
Location: Orlando
Posted on: April 17, 2024
Job Description:
Staples is business to business. -You're what binds us
together.
Our world class sales and sales support teams work directly with
businesses of all sizes to offer products and services to meet our
customers' unique needs. We are committed to understanding our
customers and use best-in-class sales tools and technology to find
the best solutions. We're constantly discovering new ways to reach
our goals, taking time to develop our skills and investing in our
career growth, so we can enjoy lucrative opportunities and grow our
careers both within and beyond sales. -
-
What you'll be doing:
- Engage customer through phone, video, and/or digital
correspondence to drive incremental sales growth and customer
retention.
- Leverage partnerships with various internal partners to drive
growth and ensure customer. -
- satisfaction. This includes, but is not limited to Category
Sales Specialists, Sales Operations and Customer Service
Teams
- Use Professional Selling Skills (PSS) to identify customer
needs and develop a value-added proposition, proposal &
pricing.
- Oversees pricing negotiations and influences on the spot
pricing decisions in order to cultivate a seamless customer
experience.
- Consistently meet activity goals and daily metrics - outbound
dials, sell time, and live contacts
- Manage sales funnel to close opportunities.
- Drive customer engagement through both proactive and reactive
customer engagements.
- Responsible for identifying and winning opportunities through
funnel process leading to hitting reactivation targets.
-
What you bring to the table:
- Strong communication skills;---active listener
- Strong organization and time management skills
- Solution oriented, self-starter and results oriented
- Ability to meet or exceed incremental sales and gross profit
goals - growing sales and margin within current customer
base
- Coachable, able to incorporate feedback
- Ability to work in a team sales environment
-
What's needed- -Basic Qualifications
- 1+ years account management or related experience
- 1+ year experience with MS Word, Outlook, Excel and
PowerPoint
-
What's needed- -Preferred Qualifications
- Bachelor's Degree
- Experience building customer relationships
- Previous responsibility for a sales budget and track record of
exceeding quota, activity metrics, KPIs
- Experience with business-to-business sales process
- Experience building customer relationships
- Account management experience -
- Industry knowledge a plus
-
We Offer:
- Inclusive culture with associate-led Business Resource
Groups
- 112 Hours of PTO and Holiday Schedule (7 observed paid holidays
+ 1 floating holiday)
- Online and Retail Discounts, Company Match 401(k), Physical and
Mental Health Wellness programs, and more!
Keywords: Staples, Inc., Pine Hills , Inside Account Specialist- Reactivation SLED, Other , Orlando, Florida
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